Western Alliance Bank

Wire System Senior Business Analyst

Req No.
Western Alliance Bank
Regular Full Time


We are looking for a Senior Business Systems Analyst with extensive banking systems experience in both domestic and international wires to include experience with SWIFT messaging systems and knowledge of the clearing networks.  This is a technically savvy operational role that resides in the Payment Operations team and works side by side with operations in delivering improved business process/engineering through leveraging both existing and new systems and business process improvement.   This role will be an active participant in executing on both critical issues and near term improvements as well as long term strategy.


The role will perform business systems analysis associated with change requests, projects, assessments and escalated production issues. Additional responsibilities include leading technical assessments, analysis, requirements, configurations, testing and implementation of incremental enhancements/change requests and other minor releases. This individual will work closely with cross functional business, IT and vendor teams to ensure delivery of the right sized solutions to meet current, future and long term needs.   Responsible for end to end health and maintenance of assigned systems including working closely with stakeholders to understand new capabilities and future roadmaps and being then able to apply this knowledge to solve for business needs and pain points.


  • Provide leadership and ownership for system production issues, change requests and maintenance. Maintain knowledge documentation.
  • Prepare and present subject matter knowledge, analysis, options and solutions in both written and presentations to stakeholders.   Understand and present data flows between and within key systems.
  • Obtain, analyze and translate business requirements into functional design.
  • Facilitate and participate in discovery and requirements sessions to ensure prioritization of business needs are met
  • Understand points of interaction and impact on other systems used by Western Alliance Bank.
  • Assist in developing and executing test scripts.
  • Perform and/or participate in testing releases prior to installing into production.
  • Manage the installation of maintenance/patches and software upgrades.


  • Ability to influence and drive decisions with substantive data and analysis and a firm understanding of the business needs and requirements.
  • Highly engaged with a sense of urgency and ability to drive results independently and as part of a team.
  • Exhibits a high degree of self-awareness and ability to work creatively and in concert with other business and technology partners.
  • Ability to produce key elements of business cases and business requirements.
  • Keen ability to produce visual diagrams to help instill a firm understanding of how the technology and processes work together to deliver business needs.
  • Project management skills


  • Bachelor’s degree in Business, Information Technology or related discipline or equivalent work experience.
    • PMP and project management skills highly desired.
  • Five+ (5+) years of Banking Operations and/or Banking Technology experience and demonstrable knowledge of payment processing systems to include Fedwire and SWIFT.  
    • Experience with BankServ/Fundtech/D&H desired but not required.
  • Advanced knowledge of international payments, ACH and foreign exchange payments is a plus.
  • Project management skills are necessary with demonstrable experience in leading change management initiatives surrounding banking/payment technology.
  • Understanding of a project control framework is necessary and its importance in maintaining the appropriate control in managing change.


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