Western Alliance Bank

Bank Teller II

Req No.
2017-3885
First Independent Bank
Category
Branch Banking & Operations
Type
Regular Full Time
Sparks

Overview

Under direct supervision, the Bank Teller accepts commercial and individual checking and savings deposits, loan payments and cashes checks within authorized limits.  Promotes business for the Bank by maintaining good customer relations, and referring customers to others for new services.  Complies with all regulatory policies, procedures, and processes, including Bank Secrecy Act (“BSA”) and Anti-Money Laundering (“AML”), as they relate to job duties, and participates in all required training.  Responsible for reporting any customer suspected of suspicious activity immediately to the BSA Officer.

Responsibilities

The positions of Teller I is responsible for performing routine branch and customer services duties including:

  • Accepts retail and commercial checking and savings deposits
  • Processes loan payments
  • Cashes checks and savings withdrawals
  • Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

Qualifications

  • High school diploma or general education degree (GED)
  • One (1) year of work experience in cash handling and/or customer service.
  • Basic experience, knowledge and training in branch operation activities, terminology and products and services.
  • Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
  • Basic skills in computer computer operation including word processing and spreadsheet software (i.e., Microsoft Word, Excel, etc.).
  • Effective oral, written and interpersonal communication skills
  • Ability to deal with routine problems involving multiple facets and variables in standardized situations.
  • Effective organizational and time management skills.
  • Ability to work with general supervision while performing duties.

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