The Core Systems Technical Analyst is responsible for being the day to day operational component of the group. The operational tasks of daily system maintenance, collaboration with internal partners on workflow.
Data Updates to Core Systems
Bank Control Updates
Other Duties as necessary to support the Group
Maintains knowledge of all Core Banking and Ancillary systems. Expected to grow into Subject Matter Expert(SME) on Core Banking Systems.
Has a deep understanding of interfaces between Core Banking Channels and ancillary systems which facilitates quick issue diagnosis for applicable systems.
Subject matter expert on lending platforms and provides technical and process support to the Bank to ensure all business processes and user experience needs are met.
Works closely with internal Business Owners to coordinate Business UAT testing prior to applicable system maintenance.
Performs verification of maintenance made by other team members.
Performs secondary and/or backup task for workflow administration.
Core Vendor administrative duties pertaining to issue management and requests made.
Attends weekly meetings with core vendor and escalates items as necessary.
Liaisons between the internal Business Owners and Core Vendor for ongoing projects and/or new projects.
High school diploma or GED equivalent required.
Five years of experience required with knowledge in Data Management
Five years of experience in a support role working with business users and third-party vendors.
Release management experience
FIS Core Banking application experience is preferred.
Knowledge of all types of banking services.
Strong communication, analytical, problem solving, and decision making skills to effectively uncover and resolve complex issues.
Excellent interpersonal & customer service skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment & under pressure as needed.
Detail oriented, strong organizational skills, and high degree of accuracy.
Excellent team collaboration and leadership skills.
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Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email email@example.com or call (702) 252-6257
About Western Alliance Bank
With more than $20 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country's top-performing banking companies and is ranked #2 on the Forbes 2018 "Best Banks in America" list. Western Alliance Bank operates full-service banking divisions: Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank. The bank also serves business customers through a robust national platform of specialized financial services including Corporate Finance, Equity Fund Resources, Hotel Franchise Finance, Life Sciences Group, Mortgage Warehouse Lending, Public and Nonprofit Finance, Renewable Resource Group, Resort Finance, Technology Finance and Alliance Association Bank.
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