Western Alliance Bank

Corporate Receptionist

Req No.
2017-3915
Western Alliance Bank
Category
Administrative Support
Type
Regular Full Time
Phoenix

Overview

The position of the Receptionist / Administrative Specialist is responsible for providing administrative and office support to the managers and officers in an assigned department; gathers data and compiles various reports for management; photocopies materials; maintains files; issues correspondence; maintains office supplies, greets visitors and answers the telephone; receives and distributes mail and correspondence, promotes business for the Bank by maintaining good customer relations may be responsible for coordination of meetings.

Responsibilities

  • Performs routine office duties including, but not limited to, word processing, filing, scanning, faxing, and copying.
  • Maintains office, supplies; maintains inventory; prepares documentation and orders supplies and forms; conducts follow-up to ensure receipt of items and resolve related problems.
  • Refers problems to appropriate individuals; and ensures answers or information is received by inquiring party.
  • Performs required clerical duties; attends meetings and may prepare and distribute meeting minutes; acts as a receptionist by answering and directing calls, takes and relays messages; sorts, screens, and distributes mail and reports.
  • Schedules appointments/reservations/meetings and/or tasks as necessary; assembles documents, reports or other information as required for meeting preparation; ensures meeting participants are informed of date and time; explains supervisor’s requirements and instructions to others as directed for meeting preparation.
  • Composes, prepares, and proofreads correspondence such as internal memorandums and letters to customers or internal contacts.
  • Organizes and maintains file system, and files correspondence and other records.
  • Responds to routine inquiries from internal and external customers and ensures answers or information is received by inquiring party; assists in resolving problems within given authority.
  • Gathers and calculates data to prepare a variety of monthly, quarterly and annual reports for management ensuring reports are accurate, complete and prepared on schedule.  Creates and maintains database and spreadsheet files.

Qualifications

  • High School or general education degree (GED) and 3 to 5 years of related work experience and/or training
    • Work related experience should consist of administrative duties in the area assigned (such as Branch Banking, Human Resources, Legal, IT, Loan Processing, Marketing, Administration, CRA/Community Development, Real Estate, Trust etc.) with a financial institution background.
    • Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Knowledgeable with Microsoft Office, specifically Outlook and related features.
  • Comfortable interacting with all levels of Senior and Executive Management team members
  • Effective oral, written and interpersonal communication skills.
  • Exceptional organizational and time management skills.

 

 

 

 

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