Western Alliance Bank

Administrative Specialist

Req No.
2017-3932
Alliance Bank of Arizona
Category
Administrative Support
Type
Regular Full Time
Chandler

Overview

The position of the Administrative Specialist is responsible for providing administrative and office support to the managers and officers in an assigned department; gathers data and compiles various reports for management; photocopies materials; maintains files; issues correspondence; maintains office supplies, greets visitors and answers the telephone; receives and distributes mail and correspondence, promotes business for the Bank by maintaining good customer relations may be responsible for coordination of meetings.

Responsibilities

  • Assist with writing and delivering communications such as, customer manuals, FAQs, newsletters, and flyers.
  • Performs routine office duties including, but not limited to, word processing, filing, scanning, faxing, and copying.
  • Maintains office, supplies; maintains inventory; prepares documentation and orders supplies and forms; conducts follow-up to ensure receipt of items and resolve related problems.
  • Refers problems to appropriate individuals; and ensures answers or information is received by inquiring party.
  • Performs required clerical duties; attends meetings and may prepare and distribute meeting minutes; acts as a receptionist by answering and directing calls, takes and relays messages; sorts, screens, and distributes mail and reports.
  • Schedules appointments/reservations/meetings and/or tasks as necessary; assembles documents, reports or other information as required for meeting preparation; ensures meeting participants are informed of date and time; explains supervisor’s requirements and instructions to others as directed for meeting preparation.
  • Composes, prepares, and proofreads correspondence such as internal memorandums and letters to customers or internal contacts.
  • Organizes and maintains file system, and files correspondence and other records.
  • Responds to routine inquiries from internal and external customers and ensures answers or information is received by inquiring party; assists in resolving problems within given authority.
  • Gathers and calculates data to prepare a variety of monthly, quarterly and annual reports for management ensuring reports are accurate, complete and prepared on schedule.  Creates and maintains database and spreadsheet files.

Qualifications

  • High School or general education degree (GED) and one to three (1-3) years of related work experience and/or training; OR the equivalent combination of education and experience.  Bachelor's degree or students obtaining a Bachelor's degree in Liberal Arts or Marketing is a plus.
    • Work related experience should consist of administrative duties in the area assigned (such as Branch Banking, Loan Processing, Marketing, Administration, CRA/Community Development, Real Estate, Trust etc.) with a financial institution background.
  • Basic level work experience as it relates to the specific department or branch.
  • Basic skills in personal computer operation, word processing, spreadsheet and specialty software programs (e.g., Microsoft Word, Excel, etc.).
  • Effective oral, written and interpersonal communication skills.
  • Effective organizational and time management skills.
  • Ability to work with general supervision while performing duties.

 

 

 

 

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