Western Alliance Bank

  • Lockbox Data Entry

    Req No.
    2018-4278
    Affiliate
    Bank of Nevada
    Category
    Branch Banking & Operations
    Type
    Regular Full Time
    City
    Las Vegas
  • Overview

    The position of Lockbox Data Entry is responsible for lockbox payment processing in a high volume back office environment. Performs data entry of various customer information that includes check dollar amounts and invoice data, balancing and reject/re-entry using specialized software on an image display workstation.

    Responsibilities

    • Operate PC and all applicable data entry equipment efficiently to obtain and process Lockbox payments. Enters customer and account data by inputting alphabetic and numeric information on keyboard; utilizes scanning equipment.
    • Reviewing source document data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team lead for resolution.
    • Accurate processing of lockbox deposits by ensuring valid payee to department number and confirming payee/signer or deposit agreement on file for establishing reasonable recourse.
    • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
    • Ability to work in a high volume deadline driven environment.
    • Provide mailroom support including dispatch, logging and mail sorting, extracting payments, verifying payments and accompanying documents.
    • Provide backup to other Support Department functions such as proof and statement processing.

    Qualifications

    • High School diploma or general education degree (GED).
    • Basic PC skills utilizing Microsoft Word and Office
    • Demonstrated 10 key by touch skills, minimum 6,000 keystrokes per minute
    • Data Entry 25 words per minute
    • Detail oriented when performing lockbox review

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