The Operations Utility Specialist is responsible for regularly supporting the Operations Supervisor, Officer and Operations Manager; ensuring branch operational activities run smoothly and efficiently; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate personnel for new services.
The Operations Utility Specialist is required to be completely knowledgeable and skilled and perform duties in the areas of Personal Banker, CSR, vault, safe deposit and branch operations, and is expected to provide leadership, training and support to less experienced CSRs and other staff members. If required, be responsible for limited supervisory duties in the absence of the Operations Supervisor/Officer/Manager.
Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
If required provide staff support at other branch locations.