Western Alliance Bank

  • Escrow & Payment Services Sales Manager

    Req No.
    Western Alliance Bank
    Accounting & Finance
    Regular Full Time
  • Overview

    Note: This Position Can Be Located In The NY/NJ or Phoenix, AZ Metro Area

    We are currently seeking an Escrow & Payment Services (EPS) Sales Manager that will be part of launching a Best-in-Class business. The EPS product offering will support M&A activity, Private Placements / Subscriptions, Gov’t Contract Services, Construction Retention Projects and other related transaction types. The ideal candidate will have a minimum 15 years of relevant industry experience coupled with a track record of proven success, excellent sales abilities, and superior communication skills. We are looking for a candidate who is successful at interfacing with all levels of management and understands the value of true collaboration, has high energy and maintains an optimistic view, even in challenging environments. The ideal candidate will motivate a team of professionals, leads by example, and excels at turning challenges into wins.

    This is a high visibility executive role at the SVP level, reporting into the president of the business. The successful candidate must demonstrate the ability to collaborate and compromise with Western Alliance Bank's (WAB) shared services professionals (Legal, Compliance, Operations, Relationship Management, Technology, Audit, and Risk) to achieve our business strategy.

    The Sales Manager is responsible for growing sales, revenue, and market share through recruiting, training and developing a strong and highly motivated national sales team. The Sales Manager will work closely with other EPS executive team members to design a state of the art offering.


    • Develops and executes strategy to identify new market opportunities as well as channel opportunities from existing bank clients and influencers, including, but not limited to: Law firms, PE & VC firms and Investment Bankers.
    • Establishs and maintains industry relationships with prospects and existing customers / influencers.
    • Identifies, attends, and participates in industry events, conferences and association forums to promote WAB’s EPS business.
    • Maintains and provides sales and activity reports to EPS president on a periodic (weekly, monthly, quarterly basis), leveraging WAB’s CRM database.
    • Develops, implements and executse service quality surveys to clients.
    • Meet or exceeds sales targets.
    • Develops and manages the entire RFP process from beginning to end.
    • Recruits, trains, leads, and motivates the sales team;                  

                               Establishes team and individual goals aligned with the overall business targets.

                               Conducts standing sales meetings, one on one coaching sessions, in field training and mentoring.

    • Partners with Marketing to develop new marketing programs, collateral, and effective presentations.
    • Promotes open communication between Sales, Relationship Management, Client Service, Product Management to maintain mutually beneficial, productive internal relationships.
    • Work closely with EPS’s Relationship Management and/or Client Services colleagues to create best-in-class service quality to ensure client retention and promotes client referrals.



    • 15+ years of proven sales success in an escrow & payment servicing business line, or a closely related service / industry.
    • 5+ years of experience managing and developing a highly effective sales team.
    • Proven marketing and promotional ability coupled with excellent communication and public speaking skills.
    • Ability to gain a strong understanding of market dynamics and customer requirements.
    • Existing deep network of relationships with Law Firms, PE / VC’s and other related influencers / buyers of our services.
    • Must be highly organized, a self-starter, detail oriented and productive time manager.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed