The Division Chief Credit Officer is responsible for the Credit Administration management for a division of Western Alliance Bank and tasked with approving, administering and reviewing loans and loan commitments to ensure that they adhere to existing policy guidelines and that documentation is adequate to ensure security of collateral, providing a “first line of defense” within the Bank’s Credit Risk Management framework. The position also oversees primary credit portfolio management and reporting activities. The Division Chief Credit Officer leads the review of the division’s loan portfolio on a continuing basis in order to prevent or ameliorate loan losses, and identify opportunities for business expansion.
The Division Chief Credit Officer is also tasked with leading improvements to operational processes to mitigate identified risk concerns, increase efficiencies, and enhance the functionality and ease of use. In addition to performing supervisory responsibilities, the Division Chief Credit Officer often directly assists team leads and staff with complex underwriting and portfolio troubleshooting. Fosters good working relationships with leaders in partner departments including Lending, Loan Servicing, Legal, other internal support groups, and third-party services.
The Division Chief Credit Officer typically directs a medium to large-sized team of employees (12+), including supervisors and team leads of small to medium-sized team of employees.
Provides overall loan portfolio management and oversight for the Division’s book of business. Helps sPerforms periodic assessments of concentration limits and concentration risk to local economy and periodic local economic analysis. Assists in integrating results of portfolio risk analysis into the preparation of the ALLL report. Reviews large and complex loans prior to submission to loan committee.
Supervises Credit Administrators and their teams in their performance of daily tasks, holding them accountable for quantifiable results. Monitors and reports on Service Level Standards performance and other KPI’s. Coordinates and distributes work to teams and individuals based on active and accurate understanding of their ability and experience, and the team and individual’s workload pipelines.
Supports an enterprise-wide risk management philosophy toward credit and will ensure that appropriate policies, procedures and systems are enforced to identify measure, monitor and control credit risks in accordance with Bank’s policies and regulatory guidelines. Works directly with the Bank’s overall Credit Risk Management function providing data inputs, quality control correction and feedback, dashboard reporting, and execution of corporate efforts surrounding Credit Portfolio Stress Testing, Dual Risk Rating procedures, concentration management and related Portfolio Credit Risk Management processes.
Provides technical support and assistance to Credit Administration staff, helping to troubleshoot, and determines how and when to escalate issues; ensures staff perform their activities in compliance with bank policies and procedures, and that documentation is accurate and properly maintained. Support Credit Administration management in the development of new and revised procedures, methods, and forms that related to loan production and note servicing.
Serves as a liaison between loan origination personnel and Credit Administration teams as related to technical processes and requirements, risk mitigation, efficiency, and customer service. Is a member of the division executive team, partnering with the Division CEO and President and their lending teams. Facilitate the flow of information and overall communication between all involved parties.
Provides supervision to and directs the activities of Credit Administration employees; performs supervisory tasks such as performance appraisals, disciplinary actions, and interviewing candidates for employment; develops work schedules; provides necessary training and coaching.
Bachelor’s degree (BA) or equivalent from a college or university and 10 or more years related experience. Work related experience should consist of relevant experience in the financial industry, with the bulk of that experience in commercial or investment banking.
Expert knowledge of general banking, including understanding of bank products, services, and regulations, policies and procedures, with an emphasis in loan origination, production/servicing or a combination.
Expert knowledge of lending practices and underwriting, and various credit markets for commercial and industrial lending, commercial real estate, and various niche markets such as equipment leasing, technology start ups, life sciences, etc.
Previous experience supervising a small group of employees (at least 2-5) required.